Function of management "operational impact"
Production and economic processes are very dynamic as they are influenced by a variety of factors, including unexpected and accidental. In these circumstances, set a goal, developed a plan, the decision may not achieve its objective if on a daily basis not to interfere with the activity of object of management.
Such everyday activities of a Manager in control of the progress of business processes subject to the control and performance of scheduled tasks and decisions is called operational management, which consists of the following elements:
development of operational plans and tasks;
the organization implemented operational plans and tasks;
the organization of current control of progress.
Operational plans and tasks develop two types. The first type of operational plans and objectives represent the specification of the main directions of administrative activity at the time of the drafting and adoption of the plan, Gospodarsko-financial activities. It plans procurement of goods, plant closures for repairs, inventory, inspections of enterprises and other Preparation of such plans reflect the daily ongoing activities of the management during the year.
The second type of operational plans and objectives be developed based on ongoing analysis of the activities of the control object. These plans provide for immediate intervention in the economic processes to regulate them.
Development of operational plans and tasks is based on execution tactics planned pokaznikiv that takes into account available funds and resources (both material and monetary, and labor) and on the basis of market conditions, the activities of the organization (enterprise). A feature of operational plans and objectives is the urgency of their implementation, specificity and targeting.
The second part of operational management is to organize the implementation of operational plans and objectives. This phase begins with the specification of operational plans in the form of tasks to individual performers. Concretization is carried out by control objects, terms, transactions responsible persons. Typically, such a concretization is carried out by the Manager at the working meeting of employees of the management, since the efficiency of the operational tasks depends on the time that has passed since the formulation of the problem to bring it to the contractor.
At the time of bringing the job to the contractor necessary to conduct instructional and explanatory work with him to create the conditions for successful task performance. The content of the instructional and explanatory work is to familiarize the contractor with the General situation and specifically to the question, which instructs the performer to focus on his successful execution of the job, in convincing them of the importance of order. Sometimes carried out extensive explanatory work, until the clarification of duties and rights.
Simultaneously, the Manager must create the necessary conditions to perform operational tasks — to connect it with the previously obtained by the task or cancel some of them, if it is not possible to execute them in parallel, to provide the material conditions for the job (for example, transport for the trip of the artist to the store, etc.).
Operational task may be issued in written or oral form. However, in any case, you need to fix it in a special journal.
After the contractor receives a field assignment begins the process of current control of progress of its implementation. The purpose of the current control operational tasks is the immediate reaction of the Manager on the deviation that was identified during a business process. To control execution of operational tasks most often used the personal report of a subordinate, but you can also use documentary control and inspection trip.