The concept of "culture" is generalizing and has several meanings. For example, talking about the culture of companies, parts of companies, individuals and, in the end, the culture of certain types of human activity.
Human activities may belong to the production of material goods or spiritual values. In this regard, there are material and spiritual culture.
To the material culture include the means of production and objects of labor, which are used in the sphere of public production. The level and nature of development of material culture closely linked to the development of the productive forces and is determined by the production relations in society. Material culture is indicative of the level of practical mastering of human nature.
The spiritual culture includes the science, the education level of the population, state of education, health, art, moral norms of behavior of people in society, level of development, spiritual needs and interests of people.
Thus, the culture encompasses all of human achievement in the process of development in the sphere of material production and spiritual life. It is the knowledge of mankind, in the content of human labor, skills and experience purchased.
The culture is extremely dynamic, as the modern generation can only develop based on the creative use of cultural values of previous generations for further social progress. Society reproduces and refines itself, only inheriting and taking inspiration from the already accumulated wealth of culture.
Management culture is an integral part of human culture and represents a form of use of universal cultural achievements in the field of management.
In its content the culture of control is the aggregate of the advances in the organization and implementation of the management process, management of labour, use of management techniques and requirements management systems and workers, due to the norms and principles of public morality, ethics, aesthetics, law.
Management culture as an integral part of human culture has, however, a number of features that distinguish it from all other kinds and forms of culture. These features can be illustrated on the basis of the requirements that are put forward to the management culture.
The level of management culture can be estimated
from a system-wide indicators, the most important of which are:
commitment (the ability of the system to achieve goals) ;
integrity (availability and usage of system properties, which are not the constituent parts);
connectivity (existence of optimal technological, information, production and other links);
openness (interaction with others and perception of external information);
dynamism (rate of change of the system under the influence of any factors).
desire to develop (the presence of trends in complications the system of relations of production, production growth, etc.).
However, in practice, to assess the culture of management for these system-wide performance is difficult due to the insufficient development of quantitative methods of measuring these indicators. Therefore, the level of management culture can be evaluated not at the system-wide indicators, and using relevant indicators for individual elements of the system. These include indicators that characterize compliance system and its constituent parts of moral, legal, economic, organizational, technical, and aesthetic norms.
Moral norms regulate human behavior in the sphere of morality, all relationships in society, including relationship management. The observance of moral standards in governance is an important indicator of the level of its culture.
Legal management standards contained in state-legal and legal regulations. On behalf of the people of the state bodies set the boundaries of control at each level of enterprise in the system of social production, the rights and powers of persons in various forms of management. The level of management culture largely depends on the degree of development of legal norms and control their use in the management process.
Economic norms establish the importance of economic indicators that must be achieved in the course of business activities.
These include, for example, include financial-credit and cost-calculation rules, rate of return and the relationship with the budget, economic stimulus.
The presence of economic regulation and the extent of their compliance management process also characterize the management culture.
Organizational norms establish the structure of the organization, composition and activities of individual entities and individuals, as well as their relationship and interaction, the internal rules, the sequence and frequency of execution of various operations and various types of management activities. In the process of developing and using institutional standards should be clearly established and recorded duties of employees, volume, direction, frequency and space formation information, the processing and use.
Technical standards establish the proportions between the living and Urecheanu work. Based on scientific advice, the control system applies the principles of the equipment units of the company, performing managerial functions, appropriate technical means.
Aesthetic requirements and standards apply to the technical means and devices used in process control and in the external environment that surrounds the employees of the management. Special branch of knowledge dealing with applied management issues of aesthetics, no, and practically the problem of increasing the aesthetic level of management solves the technical aesthetics.
The mainstreaming and implementation of the claims management culture in the process of various activities of government enhance the level of administrative work, simplify various management operations and management processes, to improve the working conditions of managerial employees to ensure the coordinated work of staff management, increase the effectiveness of their work.
Management culture consists of four closely related and interdependent elements: the culture of the management of employees, culture, management process, culture conditions and culture documentation. The determining element among them is the culture of decision-makers. Having a high culture, each employee will accurately carry out the work, that is, to maintain a high level of culture management process, and strive to improve the organization of their work.
The culture of the employees of the office depends on many factors and is characterized by the level of General culture, the presence of business skills necessary to perform the work in accordance with the position occupied by the employee.
Culture of the management of employees is defined as a deep and comprehensive knowledge of the science of management and the ability to use this knowledge in their activities (art management), and, in the end, the work style of the employee.
Employee staff of management of any enterprise or organization, performing its work and communicating its activities with other team members, is guided by the rules of conduct that reflect the essence of relations between people in society. However specificity of activity of workers of the office of management and determines specific requirements for their culture.
Management culture organically includes attentive, interested attitude to the needs and requests of workers. The atmosphere of goodwill, respect for man must reign in every institution. Part of the culture of the employees of the management is the knowledge and ability to use the official language of Ukraine at a high professional level.
The main ways of ensuring the culture of the employees of the Department are: mastering the science of management, methods of modern management, systematic training and General culture, practical analysis and synthesis of the results of its activities, the development of positive qualities.
Thus, the culture of workers ' control is an essential and defining element of culture control.
Of great importance for the management culture is the level of culture and organization of the management process. Compliance culture of process management means that a business or organization is modern progressive governance. The collection and processing of information must be made in accordance with a specially designed sequence of operations and procedures, with a significant portion should be carried out through various technical means of control. The application of advanced process creates the conditions under which each employee of the management clearly knows their purpose, content, organization, part of its work, procedures and methods.
Culture management process also includes the rational organization of administrative work. The importance of the organization of administrative work is huge, because the officials of the management are most effective where there are all conditions for their development.
In these organizations, and the economic performance is much better. The rational organization of managerial work implies a reasonable division, cooperation and regulation of labour in the administration, valuation, structure, number of employees, the correct placement and use of personnel, application of advanced methods and tools. The starting point for the rational organization of administrative work should be a clear definition of the scope of work and management.
In the process of management using a variety of techniques from simple devices to complex computers. Organizing the management process, you first need to have a clear understanding of management techniques, its composition, capabilities, and effective use. The existence of such knowledge, as well as their use in the management process reflects the level of culture of management processes in enterprises and organizations. So, one of the elements that directly affect the level of culture management processes, is complex automation and mechanization of process control.
An essential element of the culture of process management in the enterprise culture is the reception of visitors, phone calls, meetings, meetings, meetings etc. In the enterprise should be developed and applied certain rules of conducting and documenting the events, receiving visitors. A feature of these events is that they provide the most complete and diverse exchange of information within a short period of time and is a very effective form of participation of workers in management. Attracting a large number of workers to conduct such activities requires certain organization. The most effective form of organization is a long-term planning. The enterprises are prepared quarterly and monthly plan of holding mass events. Of great importance is the regulation and execution of business solutions to collective meetings. With the installation of such regulations need to strive to save time of participants.
An important element of culture, management culture of working conditions. How convenient room and working place of the employee, how they meet sanitary requirements, to a large extent on the productivity of workers in the administrative apparatus. In terms of equipment, design of workplaces, employees, to ensure the most comfortable conditions of work is the management culture of the enterprise or organization.
An integral element of culture control culture documentation. The role and importance of documentation in the management process is enormous, since none of the management functions cannot be performed without information, the main carrier which is a document. From the documentation begin and end virtually all internal and external activities of organizations and enterprises, all transactions and procedures management process. Therefore, the managerial labor efficiency largely depends on the design documents, the organization of their movement and storage, ease of use, reliability and durability. To ensure a high level of culture of documentation contributes to a significant savings, since the use of the information contained in the documents is accompanied by the implementation of a significant volume of works and operations, the number of which increases if there is no proper culture of work with documents.
The importance of culture management in a variety of management activities a huge. The basis of the elements of the management culture in management gives you the opportunity to improve the organization management, to simplify and reduce the cost management process, to ensure coherence and clarity of operation management, improve labor discipline in the enterprise. Without taking into account the requirements of the management culture is almost impossible to implement any of the recommendations developed by management science. For example, if the company or organization will acquire new, cutting-edge computing, but the form of documents and the path of them do not take into account the requirements of the management culture, the effect of the use of computers may be or insignificant, or even negative.
To improve the management culture means to develop all its elements. In each case, these or other elements can be purchased crucial to improve management. Therefore, solving the problem of improving management, it is necessary to carry out a detailed, comprehensive analysis of management culture to identify those elements of the culture and directions of its improvement that can give the greatest effect.
Management culture is an important part of management, which causes direct and immediate impact on the performance of enterprises and organizations.