Management of the Company
During the structuring of communication there are three interrelated aspects of communication, namely communicative, interactive, and perceptive.
Communication is the exchange of information between individuals who communicate. The interactive aspect of communication is manifested in the organization of interaction between participants of communication, i.e. the exchange of knowledge, ideas, States, but also actions. Perceptual aspect of communication is the process of perception partners communicating each other and the establishment on this basis of mutual understanding between them.
One of the main sides of communication acts communication. In relation to communication in interpersonal communication, should be presented as a complex process that includes the exchange between people of different views, ideas, interests, moods, feelings, installations etc. If you imagine that the above represents the information and communication between people is not limited to the transfer and perception of information, it and in the process of communication is formed, specified, develops.
The specificity of interpersonal communications are disclosed in a number of processes and phenomena: psychological feedback, the presence of communication barriers; communication impact; the existence of different levels of information transmission.
The main goal of information exchange in communication - common sense, common view and agreement about different situations or problems. For interpersonal communication characterized feedback mechanism. Allocate direct and indirect feedback. A direct link is a signal sent by the recipient to the sender, which confirms the fact of its receipt and is characterized by the degree of understanding. Indirect feedback is a hidden form of transfer of partner psychological information. To do this, use a variety of rhetorical questions, ironic remarks, unexpected for the partner's emotional reactions and the like. In this case palapeli must guess what he wanted to tell the Manager and what is his real reaction and attitude to the child.
In the process of communication to the participants of the communication task is not only to exchange information but also to achieve an adequate understanding of partners. That is, in interpersonal communication as a particular problem stands out the interpretation of the message received from the Communicator (a person who transmits information) to the recipient (person receiving it). First, the form and content of the message significantly depends on the personal characteristics of the Communicator, his ideas about the recipient and relationship to it, and also from the overall situation in which communication occurs. Secondly, the message sent is not constant, it transformered, changes under the influence of the individual psychological peculiarities of the personality of the recipient, and the relationship of the latter to the author of the text itself and the situation of communication
Communication barrier is a psychological obstacle of adequate information between the partners in communication. You can talk about the existence of barriers of understanding, barriers of socio - cultural differences and barriers relations.
The appearance of the barrier of understanding may be due to several reasons both psychological and a plan. So, it can occur due to errors in the communication channel is the so - called phonetic misunderstanding. Barrier phonetic misunderstanding gives rise to such factors as lackluster fast speech, speech with lots of words-parasites, the differences in the systems of values of the participants of communication. Example, the movie "At will": the discussion, exchange of apartments between a character that wants to change broker, which conspire their activities. Not less important role in the breakdown of normal interpersonal communication can play a stylistic barrier arising from the mismatch of the style of speech of the Communicator and the situation of communication or style of speech and actual psychological state of the recipient, etc. Finally, it is possible to speak about existence of a logical misunderstanding. It arises in cases when the logic of presentation, offers Communicator, or very difficult to understand the recipient, or it seems to him incorrect, or at odds with the manner of bringing in.
The psychological barrier can also be socio - cultural differences between the partners in dialogue. It is a social, political, religious and occupational differences that lead to different interpretations of certain concepts used in the communication process, as well as the perception of the communication partner as a person of a certain profession, a certain nationality, gender, age and the like.
Barriers relations is a purely psychological phenomenon that occurs in the communication process of the Communicator and the recipient. We are talking about the emergence of feelings of hostility, mistrust to his Communicator, which applies to the information that is transmitted.
It is accepted to allocate two basic types of communicative impact. authoritative and Dialogic communication. First of all, these two types of communication differ in the nature of the psychological attitudes that arise from the Communicator towards the recipient.
Communication between people have a number of specific features.
The relationship of two individuals, each of whom is an active subject. In this case the mutual information require the establishment of joint activities. 2. The possibility of mutual influence of partners on each other through a system of signs. In other words, information exchange in this case involves the effect on the behavior of the partner and the state change of the participants of the communicative process.
3. Of communication only possible when there are common or similar communication system encoding and decoding at the Communicator (the person sending the information) and recipient (person receiving it).
4. The possibility of communication barriers is a clear connection between communication and attitude toward the message and the person who sends or receives information.